How SkillUp Action Africa collects, uses, and protects your personal information.
Last Updated: June 2025
SkillUp Action Africa ("we," "us," or "our"), registered in Naivasha, Nakuru County, Kenya, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.skillupafrica.co.ke, use our e-learning portal at elearning.skillupafrica.co.ke, or interact with our programs and services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.
We collect information you voluntarily provide when you:
This information may include your full name, email address, phone number, location, educational background, and employment details.
When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, pages visited, time and date of your visit, and device information. This information is used to improve our website and services and does not identify you personally.
We may receive information about you from partner institutions, referral sources, or when you connect with us through social media platforms.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted communications (HTTPS), and access controls limiting who can view your personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Student records are typically retained for seven years following program completion in accordance with Kenyan educational record-keeping requirements.
Under applicable Kenyan data protection laws (including the Data Protection Act, 2019), you have the right to:
To exercise any of these rights, please contact us at info@skillupafrica.co.ke.
Our website may use cookies — small text files placed on your device — to improve your browsing experience and analyse website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
Our website may contain links to third-party websites including our e-learning portal, partner institution websites, and social media platforms. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
Some of our programs serve youth aged 16 and above. For participants under 18, we require parental or guardian consent before collecting personal information. We do not knowingly collect personal information from children under 16 without verifiable parental consent.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
If you have questions about your data or our privacy practices, contact us directly.